Shipping

SHIPPING POLICY

We offer free standard worldwide shipping on all orders over 150 Euro. Combined orders of 150 Euro and more after discount will be eligible for free shipping.

For all orders below 150 Euro, we offer a flat rate of 16 Euro worldwide.

Processing times

All orders placed on the website are shipped from Bali, Indonesia. The time we need to prepare an order for shipping varies, and we promise they will be shipped within 3-5 working days from placing your order.

Estimated shipping times

Estimated arrival time from shipment day:
United States: 7-10 business days
Canada: 7-10 business days
Europe: 7-10 business days
Australia, New Zealand and Oceania: 7-10 business days
Asia Pacific: 7-10 business days
The rest of the world: 7-14 business days

We do our best to meet these shipping estimates, but we cannot guarantee them. Actual delivery time will depend on the shipping method you choose, any holidays, weather, Force major, and your local customs office.

All purchases are sent by DHL EXPRESS with a tracking number.

Once your order is dispatched you will receive a confirmation and the tracking details to the email address you provided. If you do not receive a confirmation email within 5 working days of placing your order, please contact us at info@oriki.co or click 'Contact'.

If your delivery date has passed, please let us know using the 'Contact' section. We’ll be happy to assist you in locating your order.

Where applicable, the shipping costs are added at checkout and do not include customs fees or taxes.

 Customs, Duties and Import taxes

Your order may be subject to customs fees or taxes, which are levied once a shipment reaches your particular country.

ORIKI is not responsible for any customs and taxes applied to your package by your local authorities. You will be responsible for paying these additional charges for customs clearance. We must declare all items at their full price and cannot change this amount to lower customs fees.

The amount payable depends on the country to which the order was shipped. Please contact your customs office for a specific amount and percentage breakdown.

Further questions about your order? 
Please read our FAQs or Contact if you have any problems with your order.